IN-STORE PICKUP & RETURNS | Beauty Supply Store

IN-STORE PICKUP POLICY

Ready for Pickup: Orders are typically ready within 1–2 business days. You will be notified via email or text when your order is prepared.

Pickup Requirements: Bring your order confirmation and valid ID. If someone else is picking up, please inform us in advance.

Pickup Window: Orders must be collected within 7 days. Uncollected orders may be restocked unless prior arrangements are made.

Final Sale: All in-store pickups are final sale. Inspect your items upon collection. Damaged items must be reported within 24–48 hours with photos.

Assistance: For questions or changes, contact us anytime — we’re happy to help.

RETURN & EXCHANGE POLICY

At Perfection by Q, your satisfaction matters to us!
However, all sales are final. Because of the nature of our products — and to protect hygiene and safety — we’re unable to accept returns, exchanges, or refunds.

Not sure about something before you buy? Just reach out! We’re happy to answer any questions.

If your order arrives damaged, please contact us within 24–48 hours and include photos so we can assist you right away.

Thank you so much for supporting our small business!